Refund policy
Return & Refund Policy
At GPVeda, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We offer a 14-day return policy, which means you have 14 days from the date of receiving your order to request a return.
To be eligible for a return, your item must:
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Be unused and in the same condition as received
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Include original tags and packaging
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Be accompanied by proof of purchase or receipt
To initiate a return, please contact us at grandpowerayurveda@gmail.com.
Once your return request is approved, we will provide:
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A return shipping label (if applicable)
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Instructions on how and where to send your package
Please note that returns sent without prior approval will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at grandpowerayurveda@gmail.com so we can resolve the issue as quickly as possible.
Non-Returnable Items
Certain items are not eligible for returns, including:
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Perishable goods
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Personalized or custom-made products
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Personal care and beauty products
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Hazardous materials, flammable liquids, or gases
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Sale items
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Gift cards
If you are unsure whether your item qualifies for a return, feel free to contact us before making a request.
Exchanges
If you would like to exchange an item, the fastest method is to return the original item first. Once the return is approved, you can place a new order for the desired product.
European Union 14-Day Cooling-Off Period
For orders shipped to countries within the European Union, customers have the right to cancel or return their order within 14 days for any reason and without justification.
To qualify:
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The item must be unused and in its original condition
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Original packaging and tags must be included
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Proof of purchase is required
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved, refunds will be processed to your original payment method within 10 business days. Please note that banks and payment providers may require additional time to process and reflect the refund.
If more than 15 business days have passed since your refund approval and you have not received your refund, please contact us at grandpowerayurveda@gmail.com.
For any questions regarding returns, exchanges, or refunds, feel free to contact our support team at: